Read about the latest updates and events from Ombudsman Toronto, including public presentations, updates on investigations, training, and messages from the Ombudsman.
November 22, 2023
Ombudsman Kwame Addo today announced that he has appointed Luke Brown to the position of Acting Deputy Ombudsman (Housing). Brown will assume the role for the duration of Deputy Ombudsman (Housing) Reema Patel’s parental leave.
Read More about Ombudsman Appoints Acting Deputy Ombudsman (Housing) for Duration of Parental Leave
September 30, 2023
My team and I stand in solidarity with all First Nation, Inuit, and Metis peoples. For us, this is a day to reflect on what we can do in our work, as well as in our personal lives, to engage in continuous and active learning and growth towards reconciliation.
Read More about Marking National Day for Truth and Reconciliation
September 21, 2023
Toronto’s Ombudsman Kwame Addo has launched an investigation into how the City of Toronto has responded to refugee claimants and asylum seekers looking for space in the City’s shelter system since May 31, 2023.
Read More about Ombudsman to investigate City decision to deny shelter access to refugee claimants & asylum seekers
July 20, 2023
Ombudsman Kwame Addo today announced that Reema Patel will be Toronto’s first Deputy Ombudsman (Housing). Leading a new housing unit at Ombudsman Toronto, Patel will oversee the fairness of the City of Toronto’s housing policies and programs.
Read More about Toronto’s First Deputy Ombudsman (Housing) to Tackle Systemic Barriers to Housing
June 9, 2023
Ombudsman Kwame Addo says that Toronto’s social housing provider, Toronto Community Housing Corporation (TCHC), is not safeguarding the human rights of its tenants.
Read More about Toronto Community Housing Is Not Prioritizing Tenants’ Human Rights, Says Toronto’s Ombudsman
April 25, 2023
In his 2022 Annual Report released today, Toronto’s Ombudsman says the City clearly has more work to do to ensure it serves people fairly.
Read More about Toronto’s Ombudsman Sees Record Increase in Complaints
March 24, 2023
Toronto’s Ombudsman says the City of Toronto showed significant unfairness in the clearing of encampments in Trinity Bellwoods, Alexandra, and Lamport Stadium parks in the summer of 2021.
Read More about Toronto’s Ombudsman says City Chose Speed over People in Clearing Encampments
February 1, 2023
Today, the first day of February, marks the beginning of Black History Month. It is an important time to commemorate and celebrate the many contributions of the African, Caribbean, and Black communities around the world and their central role in global history. Read more to learn how we are commemorating the day at Ombudsman Toronto.
Read More about Celebrating Black History Month at Ombudsman Toronto
December 22, 2022
It is difficult to believe that another calendar year is coming to a close. As we approach the end of 2022, I wanted to share some milestones that have stood out to me this year.
Read More about Reflections on 2022 from Ombudsman Kwame Addo
December 9, 2022
The City of Toronto Ombudsman has reached a landmark oversight agreement with the Toronto Police Service (TPS) and the Toronto Police Services Board (TPSB).
Read More about Ombudsman Toronto Announces Groundbreaking Agreement with Toronto Police