Read about the latest updates and events from Ombudsman Toronto, including public presentations, updates on investigations, training, and messages from the Ombudsman.
June 30, 2010
In a sweeping review of the City’s handling of a resident’s eight-year sewage problem, Toronto’s Ombudsman, Fiona Crean found that the City have unreasonably and unjustly delayed finding and implementing a solution for a project they took responsibility for.
Read More about Toronto Ombudsman Slams Toronto Water and Technical Services
March 9, 2010
Toronto Ombudsman, Fiona Crean, has issued the results of an investigation into Parks, Forestry and Recreation’s (PFR) banning of an individual from all PFR community parks and recreation facilities.
Read More about Banned Indefinitely: Safety or Punishment?
February 16, 2010
In response to recommendations made by Toronto Ombudsman Fiona Crean, Toronto Community Housing is changing its procedures to ensure fairness when dealing with complaints of serious misconduct made against a tenant.
Read More about Toronto Community Housing Adopts Ombudsman’s Recomendations
January 21, 2010
The Toronto Ombudsman’s office managed 1,057 complaints and enquiries in its first nine-months of operation, processing and closing 91 per cent of them, according to its first Annual Report, released today by Toronto Ombudsman Fiona Crean.
Read More about Office of the Ombudsman Start Up Year – 1,057 Complaints, Two Recommendations to Council
October 22, 2009
Toronto Ombudsman Fiona Crean is taking her office on the road to four communities representing downtown Toronto, Scarborough, Etobicoke and North York.
Read More about Ombudsman Taking the Show on the Road