Toronto’s Duty to Care: An Investigation into Municipal Licensing and Standards’ Treatment of a Resident with Dementia
December 3, 2010
The Ombudsman for the City of Toronto says the City has provided unfair and improperly discriminatory service to a resident with dementia. In an investigative report released today called, A Duty to Care, Fiona Crean also reports she could find no policies at the City of Toronto that ensure people with diminished capacity can understand notices and orders that are issued from City Hall.
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